Support and Growth Platform
One Platform for Customer Support, CRM and Team Execution
SaraBiT STS helps your team resolve customer requests faster, track sales opportunities clearly, and complete work on time with a single connected workflow.
Faster Response
Centralized ticket workflow with clear ownership.
Better Visibility
Know lead, task, and service status in real time.
Operational Control
Set priorities, deadlines, and accountability at scale.
Everything Your Service Team Needs
Designed for organizations that want reliable support operations and measurable team performance.
Ticket Management
- Email and web ticket intake
- Priority and SLA tracking
- Department-based assignment
CRM Lead Workflow
- Lead source and status tracking
- Pipeline and opportunity visibility
- Clear ownership for follow-up
Task Execution
- Agent assignment with deadlines
- Checklist-based completion tracking
- Linked context from tickets
Appointment Scheduling
- Calendar planning for teams
- Rescheduling with quick updates
- Connected to tickets and leads
Secure Role Access
- Organization-based separation
- Admin and agent role control
- Built on secure Symfony standards
Smart Automation
- Automatic ticket categorization
- Priority assistance for agents
- AI-assisted service workflow
How SaraBiT STS Works
Get started quickly with a workflow your team can adopt without friction.
1
Capture Requests
Collect tickets, inquiries, and leads from your support and sales channels.
2
Assign and Track
Route work to the right team members with clear priorities and deadlines.
3
Resolve and Improve
Close loops faster and improve outcomes with unified reporting and visibility.
Ready to Improve Support Performance?
Start your free trial or book a demo to see how SaraBiT STS fits your workflow.