Knowledge Base

Knowledge Base

How to Add Leads in CRM

Published on 2025-05-16

Support and sales agents can manually add new leads into the CRM using the admin panel. Follow the steps below to enter lead details and assign them f...

How to Create a Ticket from Admin Panel

Published on 2025-05-16

Support agents and administrators can manually create tickets on behalf of clients using the admin panel. This is useful for walk-in requests, calls, ...